TFTF | Dec 01, 2021

The fortnight thus far

Reports & resources we loved in the last 15 days, once every 15 days.

Issue #68

Dec 01, 2021


Crafting a Fit-For-Future Retail Operating Model

Sustained cost-cutting put retailers well behind other industries. Up to 10% of costs could be saved by reassessing the activities critical for the business and more than 50% of the work in retail could be automated. What areas must retailers invest in to achieve an operating model transformation?

[ McKinsey & Co. > Full report here:

Crafting a fit-for-future retail operating model | McKinsey ]